After the logo has been purchased and the user has access to the files, they are not eligible for a refund. In order to treat everyone equally, no exceptions will be made.
If you have purchased a logo from us and created another logo on our website afterwards which you like better, you can ask for replacement within 30 days of purchase. You can take advantage of this replacement only once (per purchase). The acquired license is automatically transferred to the second logo. You are not allowed to use the first logo after it has been replaced with the second one.