FAQ
Do I need to sign up?
No signup needed. It should be as easy as possible for you to get started.
How long are the generated logos stored?
The logos are stored 14 days from the date you click the Generate Button for the first time.
IMPORTANT: You have to use the same web browser for the whole session. The logos won't be displayed in other browsers.
How does payment work?
The payment process is handled by Paddle.com. This ensures secure and easy payment. You can pay with Credit Card or PayPal.
I've made a purchase but I didn't receive the logo. Please help!
If you haven't received the logo within a few minutes after the purchase, there could be 2 possible reasons:
1. The email ended up in your spam folder.
2. The email address which you have provided contained a typo. Please make sure to contact us from an email address which you know is working and we will send you the logo files then.
Can I change the colors of the logo after the purchase?
No worries. You can change the colors at any time and without additional costs.
What size and format will the purchased logo have?
You will receive PDF vector files for print and PNG files for screen including all color variations. The package also includes a high resolution PNG file as well as a small version which can be used in your email signature for example.
The PDF format allows you to export your logo in any resolution you need. If you need help with that, you can always contact us. We're happy to help.
I've found a logo I'd like to purchase but I need a small modification. Can you help?
You can contact us before you make the purchase and describe the changes you want as exactly as possible. Please also attach a snap shot of the logo. If the changes are minor, we can probably adjust it at no extra cost.
I have a few favorites but I just can't decide which one to pick.
Could you give me an advice?
Of course, we're happy to help. It can be tough to make a decision and finally pick your number 1.
Please contact us and we will do our best to help you with your decision.
Am I allowed to use the generated graphics for free?
No. You must obtain a license by purchasing the logo. We make backups of all generated logos and regularly check whether they appear anywhere on the internet.